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Our support

New to the visa application process? Visit our Basic Knowledge section for helpful resources and information to get you started on your journey to the United States.

Pre-sales questions

Have questions about our services or need assistance choosing the right package for your needs? Our Pre-Sales Questions section provides answers to commonly asked questions and guidance to help you make informed decisions.

Basic knowledge

At US Immigration Assist, we pride ourselves on providing exceptional support to our clients. From initial consultation to post-application assistance, our dedicated support team is here to guide you every step of the way.

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Still Need Help?

If you still have questions or need further assistance, don't hesitate to reach out to us. Our knowledgeable team is standing by to provide personalized support and address any concerns you may have.

Frequently asked questions

What types of visas do you assist with?

At US Immigration Assist, we provide assistance with various types of visas, including tourist visas, business visas, student visas, and more. Our experienced team can help you determine the most appropriate visa category for your travel or immigration needs.

What documents do I need to prepare for my visa application?

The required documents for a visa application can vary depending on the type of visa you're applying for and your individual circumstances. Generally, you'll need your passport, a completed visa application form (such as Form DS-160), a passport-sized photo, and any supporting documents relevant to your visa category. Our team can provide detailed guidance on the specific documents you'll need to prepare.

What are your payment options?

We accept various forms of payment, including major credit cards, debit cards, and bank transfers. Our goal is to make the payment process convenient and accessible for our clients. If you have specific payment preferences or questions, please don't hesitate to contact us for assistance.

How long does the visa application process take?

The processing time for a visa application can vary depending on factors such as the type of visa, your nationality, and the current workload at the embassy or consulate. While some visas may be processed relatively quickly, others may take several weeks or even months. Our team can provide guidance on expected processing times based on your specific circumstances.

What happens if my visa application is denied?

If your visa application is denied, you'll receive a letter from the embassy or consulate explaining the reasons for the decision. In some cases, you may have the option to appeal the decision or reapply for a visa. Our team can provide assistance and guidance throughout any appeals process or reapplication efforts.

Do you offer expedited processing services?

While we strive to expedite the visa application process as much as possible, we do not offer guaranteed expedited processing services. The processing time for a visa application is ultimately determined by the embassy or consulate processing your application. However, our team can provide guidance on strategies to minimize processing times and ensure a smooth application process.